{"id":1683,"date":"2017-04-17T21:33:42","date_gmt":"2017-04-17T21:33:42","guid":{"rendered":"http:\/\/www.howcampers.com\/?page_id=1683"},"modified":"2024-08-30T09:45:34","modified_gmt":"2024-08-30T09:45:34","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.howcampers.com\/fr\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_empty_space height=\u00a0\u00bb70px\u00a0\u00bb][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=\u00a0\u00bbQUELLE EST LA CAPACIT\u00c9 DU CAMPING-CAR?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492464839630-15b62d67-0953&Prime;]Il existe deux mod\u00e8les de camping-car, d&rsquo;une capacit\u00e9 maximale de 4 personnes, dormant et en circulation. Le sommeil est assur\u00e9 par l&rsquo;existence de deux lits doubles dispos\u00e9s en lits superpos\u00e9s (longueur 188 cm sur 120 cm de largeur).[\/vc_toggle][vc_toggle title=\u00a0\u00bbQUI PEUT CONDUIRE UN CAMPING-CAR?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556817443-4ff5933e-35b5&Prime;]<\/p>\n<div>Un adulte \u00e2g\u00e9 de plus de 21 ans, titulaire d&rsquo;un permis de conduire (B) valide depuis plus de 2 ans.<\/div>\n<div><\/div>\n<div>Chaque location comprend 1 chauffeur assur\u00e9. Avec possibilit\u00e9 d\u2019avoir plusieurs chauffeurs :<\/div>\n<div><\/div>\n<div>&#8211; \u20ac 7,00\/ jour pour chaque chauffeur suppl\u00e9mentaire;<\/div>\n<div>&#8211; Souscrire une protection d&rsquo;assurance PLUS ou ULTRA.\u00a0<a href=\"https:\/\/www.howcampers.com\/fr\/assurance-extras\/\">PLANS D\u2019ASSURANCE<\/a>.<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbQUELLE EST LA DUREE MINIMUM DE LOCATION ?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492465024947-01012a0d-1075&Prime;]<\/p>\n<div>YES<\/div>\n<div>\n<p>La p\u00e9riode de location minimum d\u00e9pend de la saison.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8377 size-full\" src=\"https:\/\/www.howcampers.com\/wp-content\/uploads\/2022\/11\/Dias-Minimos-EN.png\" alt=\"\" width=\"448\" height=\"563\" srcset=\"https:\/\/www.howcampers.com\/wp-content\/uploads\/2022\/11\/Dias-Minimos-EN.png 448w, https:\/\/www.howcampers.com\/wp-content\/uploads\/2022\/11\/Dias-Minimos-EN-239x300.png 239w, https:\/\/www.howcampers.com\/wp-content\/uploads\/2022\/11\/Dias-Minimos-EN-161x202.png 161w, https:\/\/www.howcampers.com\/wp-content\/uploads\/2022\/11\/Dias-Minimos-EN-105x132.png 105w\" sizes=\"auto, (max-width: 448px) 100vw, 448px\" \/><\/p>\n<p>Cependant, veuillez nous contacter si vous avez des questions.<\/p>\n<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbCOMMENT RESERVER?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556076863-788ede4b-7e3a\u00a0\u00bb]<\/p>\n<div>Cliquez sur\u00a0<a href=\"https:\/\/www.howcampers.com\/fr\/reservation\/\">RESERVATIONS<\/a>, indiquez les dates, le lieu de prise en charge et de restitution, l\u2019\u00e9quipement suppl\u00e9mentaire et l\u2019assurance suppl\u00e9mentaire que vous souhaitez.<\/div>\n<div>\n<div><\/div>\n<div>Vous pouvez \u00e9galement remplir le\u00a0<a href=\"https:\/\/www.howcampers.com\/fr\/contactez-nous\/\">FORMULAIRE DE CONTACT<\/a>\u00a0ou nous envoyer un\u00a0<a href=\"mailto:info@howcampers.com\">COURRIEL<\/a>.<\/div>\n<div><\/div>\n<div>N&rsquo;h\u00e9sitez pas \u00e0 utiliser notre service de CHAT en direct.<\/div>\n<\/div>\n<p><a href=\"https:\/\/careerbooks.io\/wp-content\/uploads\/2020\/10\/best-phone-cases-for-underwater-photography.html\">wooden phone case<\/a>[\/vc_toggle][vc_toggle title=\u00a0\u00bbCOMMENT PAYER POUR UNE RESERVATION?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556079340-feef6b9b-c4e0&Prime;]<span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">50% deposit payable at time of booking.<\/span><\/span><\/p>\n<div><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">50% remaining to be paid 10 days before the date of arrival.<\/span><\/span><\/div>\n<div><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Means of payment:<\/span><\/span><\/div>\n<div><\/div>\n<div><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">&#8211; Bank transfer,<\/span><\/span><\/div>\n<div><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">&#8211; CB, VISA, MASTERCARD (+ service charge)<\/span><\/span><\/div>\n<div>&#8211; Cash<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbQUELS \u00c9QUIPEMENTS SONT INCLUS DANS LA LOCATION DU CAMPING-CAR?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556081083-1e55082c-ffc3&Prime;]<\/p>\n<div>Chaque location comprend l&rsquo;\u00e9quipement de base, pour vous offrir le meilleur confort pendant la journ\u00e9e et pendant les escales. Nous fournissons des services suppl\u00e9mentaires et des \u00e9quipements suppl\u00e9mentaires, pour mieux r\u00e9pondre \u00e0 vos besoins.<\/div>\n<div><\/div>\n<div>Equipements suppl\u00e9mentaires, consultez la liste sur\u00a0<a href=\"https:\/\/www.howcampers.com\/fr\/assurance-extras\/\">EXTRAS<\/a>.<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbL\u2019ASSURANCE EST-ELLE COMPRISE DANS LE COUT DE LA LOCATION?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556350885-d5eb9d1e-4a8e\u00a0\u00bb]OUI.<\/p>\n<div>Chaque location comprend l\u2019<b>ASSURANCE DE BASE<\/b> avec une caution de \u20ac2.000<\/div>\n<div><\/div>\n<div>Vous pouvez \u00e9galement choisir d\u2019autres assurances:<\/div>\n<div><\/div>\n<div>&#8211; <b>PROTECTION PLUS<\/b>: r\u00e9duit la caution \u00e0 \u20ac 900, comprend l&rsquo;assurance bris de glaces, conduire en espagne et 1 conducteur suppl\u00e9mentaire &#8211; <b>\u20ac 17\/ jour<\/b><\/div>\n<div><\/div>\n<div>&#8211; <b>PROTECTION ULTRA<\/b>: r\u00e9duit la caution \u00e0 \u20ac 300, et comprend l&rsquo;assurance bris de glaces, conduire en espagne et 3 conducteurs suppl\u00e9mentaires &#8211; <b>\u20ac 25\/ jour<\/b><\/div>\n<div><\/div>\n<div>* La caution requise sera bloqu\u00e9e sur votre carte bancaire (VISA ou MASTERCARD) et d\u00e9bloqu\u00e9e 10 jours apr\u00e8s la fin du contrat, comme indiqu\u00e9 dans les\u00a0<a href=\"https:\/\/www.howcampers.com\/fr\/rental-terms\/\">CONDITIONS GENERALES DE LOCATION<\/a>.<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbPUIS-JE CONDUIRE EN DEHORS DU PORTUGAL?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556350638-794eb28e-782f\u00a0\u00bb]Oui. Si vous souscrivez la protection <span style=\"text-decoration: underline;\">PLUS<\/span> ou <span style=\"text-decoration: underline;\">ULTRA<\/span>.[\/vc_toggle][vc_toggle title=\u00a0\u00bbQUELS SONT LES HORAIRES POUR LA PRISE EN CHARGE ET LA RESTITUTION DU CAMPING-CAR?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556350397-779b2ad8-ac17&Prime;]<\/p>\n<div>\n<div><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">The pick-up and return of the motorhome can be done at any time.<\/span><\/span><\/div>\n<\/div>\n<div><\/div>\n<div><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Our office is less than 20 minutes from Lisbon airport.<\/span><\/span><\/div>\n<div><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Hours: Monday \/ Friday \u2013 9:00 a.m. \/ 5:30 p.m.<\/span><\/span><\/div>\n<div><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">On weekdays, the following prices will be charged:<\/span><\/span><\/div>\n<div>\n<ul>\n<li><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">From 7 a.m. to 9 a.m. and 5:30 p.m. and 19:30 p.m. \u2013 \u20ac 39.00<\/span><\/span><\/li>\n<\/ul>\n<ul class=\"mme_event-click\">\n<li>\n<div><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">From 8:00 p.m. to 6:30 a.m. \u2013 \u20ac 65.00<\/span><\/span><\/div>\n<\/li>\n<\/ul>\n<p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">On weekends and holidays, the following prices will be charged:<\/span><\/span><\/p>\n<ul>\n<li><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">From 7 a.m. to 19:30 p.m. \u2013 \u20ac 39.00<\/span><\/span><\/li>\n<li>\n<div class=\"\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">From 8:00 p.m. to 6:30 a.m. \u2013 \u20ac 65.00<\/span><\/span><\/div>\n<\/li>\n<\/ul>\n<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbPOURQUOI CHOISIR LES CAMPING-CARS FIAT DUCATO? SONT-ILS FIABLES?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556349997-cde34f5e-afb8&Prime;]FIAT Ducato est connu pour sa fiabilit\u00e9 dans le secteur du caravanning. Il est le mod\u00e8le de base le plus important pour les fabricants de camping-cars, avec plus du 2\/3 du march\u00e9 europ\u00e9en.<\/p>\n<div><\/div>\n<div>FIAT a \u00e9galement un large service d&rsquo;assistance technique au Portugal ainsi qu\u2019\u00e0 l&rsquo;\u00e9tranger. Pour \u00e9viter tout dysfonctionnement, tous nos camping-cars sont inspect\u00e9s avant et apr\u00e8s chaque location.<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbQUOI FAIRE EN CAS DE PANNE?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556349659-7bbef3c8-27b3&Prime;]<\/p>\n<div>La premi\u00e8re chose \u00e0 faire, en dehors de garder son calme, est de nous contacter. Nous sommes \u00e0 votre \u00e9coute, 24\/7.<\/div>\n<div><\/div>\n<div>Chaque camping-car dispose d&rsquo;un MANUEL DU CONDUCTEUR, contenant toutes les informations techniques sur le camping-car. Nous vous conseillons de lire attentivement les\u00a0<a href=\"https:\/\/www.howcampers.com\/fr\/rental-terms\/\">CONDITIONS DE LOCATION<\/a>.<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbQUELS DOCUMENTS SONT NECESSAIRES POUR LOUER ET CONDUIR LE CAMPING-CAR?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556349016-6aa7a77d-1f61&Prime;]<\/p>\n<div>\n<div>\n<div>&#8211; Un permis de conduire (B) europ\u00e9en ou international en cours de validit\u00e9;<\/div>\n<\/div>\n<\/div>\n<div><\/div>\n<div>\u00a0 &#8211; Une carte de cr\u00e9dit (VISA ou MASTERCARD) avec une limite de cr\u00e9dit pouvant couvrir la caution;<\/div>\n<div><\/div>\n<div>&#8211; Un document d&rsquo;identit\u00e9 en cours de validit\u00e9 (passeport ou carte d&rsquo;identit\u00e9);<\/div>\n<div><\/div>\n<div>&#8211; &#8230; Et un GRAND SOURIRE ! VOUS ETES EN VACANCES \ud83d\ude42<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbCOMMENT RESTITUER LE CAMPING-CAR?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556348329-1ac54ac2-13e8&Prime;]<\/p>\n<div>A la restitution : Le v\u00e9hicule sera dans le m\u00eame \u00e9tat que lors de sa livraison (int\u00e9rieur\/ext\u00e9rieur). Tout dommage du v\u00e9hicule ou des \u00e9quipements, sera quantifi\u00e9. Sa valeur sera d\u00e9duite du montant de la caution de garantie.<\/div>\n<div><\/div>\n<div>Le camping-car doit \u00eatre restitu\u00e9 propre : int\u00e9rieur, WC et \u00e9quipements totalement nettoy\u00e9s et organis\u00e9s (pas de d\u00e9chets ou sable).<\/div>\n<div>Le r\u00e9servoir d\u2019eaux r\u00e9siduelles devra \u00eatre vide. Auquel cas, des frais de nettoyage d\u2019un montant de 100\u20ac sera applicable.<\/div>\n<div><\/div>\n<div>The interior and exterior conditions must be the same as they were at the beginning of the rental. Any damage on the vehicle or equipment will be quantified and its value deducted on the security deposit amount.<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbOU LAISSER MA VOITURE PENDANT LA PERIODE DE LOCATION?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556564337-33705404-a534&Prime;]<\/p>\n<div id=\"collapse15\" class=\"question-answer-answer collapse in\">\n<div class=\"panelParagraph\"><span class=\"wc-editable\" data-pk=\"ws_faq_answer_15\" data-type=\"textarea\">Le parking devant notre office est en acc\u00e8s libre. D\u2019autres acc\u00e8s sont possibles mais \u00e0 vos propres risques. Nous pouvons garder vos sacs de voyage \u00e0 notre office, gratuitement, afin d\u2019voir plus d\u2019espace dans votre camping-car. \u00a0<\/span><\/div>\n<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbMALHEUREUSEMENT, JE DOIS ANNULER MA RESERVATION. COMMENT PROCEDER ?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556563876-c0878b2e-6c9c\u00a0\u00bb]<\/p>\n<div>Vous devez nous informer d\u00e8s que possible. Les r\u00e8gles suivantes s\u2019appliquent :<\/div>\n<div>&#8211; Nous sommes inform\u00e9s de l\u2019annulation au moins 31 jours avant le jour J: Vous obtenez le remboursement int\u00e9gral du montant pay\u00e9<\/div>\n<div>&#8211; Nous sommes inform\u00e9s entre le 30e et le 15e jour avant le jour J: Nous vous remboursons 50% du montant total.<\/div>\n<div>&#8211; Nous sommes inform\u00e9s entre le 14e et le jour J: Il n&rsquo;y aura pas de remboursement.<\/div>\n<div><\/div>\n<div>Pour plus d&rsquo;informations, merci de consulter les\u00a0<a href=\"https:\/\/www.howcampers.com\/fr\/rental-terms\/\">CONDITIONS DE LOCATION<\/a>.<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbDOIS-JE PAYER UNE CAUTION AU MOMENT DE LA PRISE EN CHARGE DU CAMPING-CAR ?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556563356-6504d7c5-090c\u00a0\u00bb]OUI.<\/p>\n<div>La caution est obligatoire. Elle varie en fonction de l\u2019assurance suppl\u00e9mentaire choisie.<\/div>\n<div><\/div>\n<div>La caution requise sera bloqu\u00e9e sur votre carte bancaire (VISA ou MASTERCARD) et d\u00e9bloqu\u00e9e 10 jours apr\u00e8s la fin du contrat, comme indiqu\u00e9 dans les CONDITIONS GENERALES DE LOCATION.<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbQUE SE PASSE-T-IL SI JE RAM\u00c8NE LE V\u00c9HICULE AU-DEL\u00c0 DE L&rsquo;HORAIRE PR\u00c9VU?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556562734-4f2437e2-0309&Prime;]<\/p>\n<div>\u00a0Vous devez informer notre \u00e9quipe le plus t\u00f4t possible. Vous pourriez g\u00eaner la r\u00e9servation d\u2019un autre client.<\/div>\n<div><\/div>\n<div>Des frais de 35 \u20ac seront factur\u00e9s toutes les 30 minutes (ou fraction) de retard, dont les 15 premi\u00e8res minutes sont une tol\u00e9rance.<\/div>\n<div><\/div>\n<div>Pour plus d&rsquo;informations, merci de consulter nos\u00a0<a href=\"https:\/\/www.howcampers.com\/fr\/rental-terms\/\">CONDITIONS DE LOCATION<\/a>.<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbJE N\u2019AI JAMAIS CONDUIT UN CAMPING-CAR. EST-CE FACILE A CONDUIRE?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492556719644-ad7c6eb0-5864&Prime;]<\/p>\n<div>L\u2019apprentissage de la conduite d\u2019un camping-car est tr\u00e8s facile. C\u2019est tr\u00e8s semblable \u00e0 une voiture de cat\u00e9gorie B. Cependant, ce v\u00e9hicule reste plus grand que celui que vous avez l\u2019habitude de conduire. Nous vous recommandons la plus grande prudence dans vos man\u0153uvres.<\/div>\n<div>Nos camping-cars sont munis de capteurs de stationnement et cam\u00e9ra vue arri\u00e8re, pour vous aider \u00e0 diriger le v\u00e9hicule.<\/div>\n<div><\/div>\n<div>Lors de la livraison du camping-car, nous vous expliquerons en d\u00e9tail les caract\u00e9ristiques et les fonctions du v\u00e9hicule et de ses \u00e9quipements.<\/div>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbPUIS-JE PRENDRE MON ANIMAL DOMESTIQUE AVEC MOI?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492558572140-f633c76c-96af\u00a0\u00bb]Dans HoW nous sommes \u00ab\u00a0pet friendly\u00a0\u00bb, donc vous peut prendre votre animal domestique, toutefois il y a une taxe de st\u00e9rilisation de \u20ac 45,00 pour la d\u00e9odorisation et la remotion des poils. Quelque dommage caus\u00e9 par l`animal est de la responsabilit\u00e9 du client.[\/vc_toggle][vc_toggle title=\u00a0\u00bbMUSIQUE? IL N\u2019Y A PAS DE VACANCES SANS MUSIQUE!\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492558571376-f88713dc-06f1&Prime;]Tous les camping-cars sont \u00e9quip\u00e9s d&rsquo;une <strong>radio avec \u00e9cran 7 pouces avec GPS<\/strong>, connexion Bluetooth et 2 ports USB (les c\u00e2bles ne sont pas inclus).[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space height=\u00a0\u00bb70px\u00a0\u00bb][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=\u00a0\u00bbQUELLE EST LA CAPACIT\u00c9 DU CAMPING-CAR?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb el_id=\u00a0\u00bb1492464839630-15b62d67-0953&Prime;]Il existe deux mod\u00e8les de camping-car, d&rsquo;une capacit\u00e9 maximale de 4 personnes, dormant et en circulation. Le sommeil est assur\u00e9 par l&rsquo;existence de deux lits doubles dispos\u00e9s en lits superpos\u00e9s (longueur 188 cm sur 120 cm de largeur).[\/vc_toggle][vc_toggle title=\u00a0\u00bbQUI PEUT CONDUIRE UN CAMPING-CAR?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h2|font_size:20px|text_align:left|color:%23000000|line_height:20px\u00a0\u00bb&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1683","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>HOW Campers - Rent a Campervan in Portugal \/ FAQs<\/title>\n<meta name=\"description\" content=\"We&#039;ve build this Frequently Asked Questions database in order to help to have the answers to most of the questions you might have.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.howcampers.com\/pt\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HOW Campers - 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